Gift Return

Order number starts with MA-#. Don't have the MA order number? Contact [email protected] with the invoice number on your packing slip.
Please enter the gift recipient's zip code.
Please enter the gift recipient's full name.
Please enter your email address for the shipping label and credit.
Not a Gift?

How it Works

Receive Gift!

Yay - a gift was sent to you!! It turns out that you need a different size, color, item…

Instantly Exchange

Receive a store voucher to shop for your exchange item(s) immediately. Your replacement items are sent to you right away - you’re welcome!

Mail Back Original

Use the supplied return shipping label to send the items back to us.

Common Questions

What information will I need to proceed?

If you received a gift, enter the order number (starts with MA), delivery address zip code and your name and email address. Do not enter the gift givers information. You are then presented with a screen where the gifted items are displayed and you can select the items you'd like to return or exchange and provide the cause of return.

Will the gift giver know that it has been exchanged?

If you select GIFT and enter your information and follow the proper instructions, the gift giver will not receive any notifications about the return.

What if I decide to spend more than the voucher amount?

If you're given a voucher and decide to spend more than the gift exchange amount, you will pay the balance through the store's normal check-out methods.

How will this exchange voucher work?

At the time a shipping label is presented, you may be presented with a unique instant gift exchange voucher code that's easily copied to your clip-board. A link takes you to shop again immediately in the store, where you load up your cart and use the code at checkout as you would any voucher code. Purchases exceeding the gift exchange amount are paid for with the store's normal check-out methods.

How much time do I get to return the items?

It is best if you mail them back as soon as possible, but you have about 10 days to drop those return items in the mail so that they are received in time.

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